At Blissboutique E-Commerce Private Limited ("we," "our," or "us"), through Azpirefusion, we’ve designed every interaction to reflect elegance, ease, and trust. If an apparel or accessory arrives damaged or with a manufacturing defect, we truly regret the inconvenience. We take such matters seriously and aim to resolve them promptly and respectfully. Please report any issues to our customer support team within 48 hours of receiving the item.
To qualify for a return or exchange, items must remain unused, undamaged, and sent back in their original packaging. Tags, labels, and product inserts should be intact and unremoved. We cannot process returns for items that have been worn or show signs of use. User (“you” or “your”) satisfaction is our commitment, and we’ll walk with you through every step of this process.
We understand that sometimes an apparel or an accessory may not match your mood or moment. If you need to return a purchase, begin by contacting our customer service team within 48 hours of receiving your order. Our team will guide you with precise and easy instructions to ensure everything moves smoothly. Once the returned item reaches us, we’ll initiate your refund or exchange process.
Our goal is to make this process swift and simple without unnecessary hurdles. Refunds or replacements typically take between 5–7 business days once the item is inspected and approved. Every step is handled with care, ensuring your concern is resolved without hassle. We want your experience with us to remain stylish - even when returning.
Quick Overview:
Some items, once opened or worn, can’t be returned due to hygiene and quality standards. These specific categories are excluded from our return policy to ensure every customer receives brand-new apparels and accessories.
Each of these exclusions helps us maintain premium standards and provide you with pristine products every time.
Shipping Charges for Returns
In situations where the error originates on our end - like receiving a damaged item or the wrong product - we’ll handle the return shipping charges. You’ll be given detailed return instructions and shipping support to simplify the process. Our goal is to correct mistakes swiftly while ensuring your return is handled with care.
However, if you're returning an item for personal reasons, like a change of mind, the return shipping cost will fall on you. We advise using a trusted courier to ship items back securely. Any damage caused during the return journey may affect eligibility for a refund. Packaging the product safely is essential to maintain its condition.
Here’s how it works:
Once your returned item reaches us and clears our inspection, your refund will be initiated. Refunds are issued through the same payment method used during purchase and usually take 5–7 business days to reflect. You’ll receive a confirmation email once the refund is successfully processed, so you’re always in the loop.
We believe in transparency and timeliness when it comes to closing the return loop. If any delays or issues arise, our support team is always on hand to assist. We’re here to ensure your experience remains reassuring, even if things didn’t go as planned. Your trust in us is something we never take lightly.
A quick snapshot:
If you have concerns, questions, or require clarity on any part of your return, refund, or exchange, our support team is ready to assist. We prioritize quick resolutions and clear communication to make your journey with us smooth from start to finish.
Feel free to contact us at blissboutiqueecommerce@gmail.com for any product or policy-related queries. Our team responds promptly and works closely with you to resolve every concern. We’re continually improving our services to make sure your shopping experience remains flawless. At Blissboutique E-Commerce Private Limited, you’re not just a customer - you’re our reason for doing what we do best.
Here’s our promise:
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